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JPDelivery costs and timingsTracking your orderCarrier returned ordersHow your order arrivesRequest to cancel or amend your orderBFPO, POBOX and APO/FPOPerfumes
USA
| Service | Standard | Express |
| Delivery Timing |
4-5 working days | Next working day (Monday – Friday, orders placed before 3pm) |
| Carrier | FedEx | FedEx |
Individual state shipping charge
| State | Standard Charge | Express Charge |
| Alabama | $30 | $60 |
| Alaska | $65 | Not Available |
| Arizona | $35 | $65 |
| Arkansas | $30 | $55 |
| California | $35 | $65 |
| Colorado | $35 | $65 |
| Connecticut | $30 | $55 |
| District of Columbia | $30 | $55 |
| Delaware | $30 | $55 |
| Florida | $30 | $60 |
| Georgia | $30 | $60 |
| Hawaii | $65 | Not Available |
| Idaho | $35 | $65 |
| Illinois | $30 | $55 |
| Indiana | $30 | $55 |
| Iowa | $30 | $55 |
| Kansas | $30 | $60 |
| Kentucky | $30 | $55 |
| Louisiana | $30 | $55 |
| Maine | $30 | $60 |
| Maryland | $30 | $60 |
| Massachusetts | $30 | $55 |
| Michigan | $30 | $55 |
| Minnesota | $30 | $55 |
| Mississippi | $35 | $60 |
| Missouri | $30 | $55 |
| Montana | $35 | $65 |
| Nebraska | $30 | $60 |
| Nevada | $35 | $65 |
| New Hampshire | $30 | $55 |
| New Jersey | $30 | $55 |
| New Mexico | $35 | $65 |
| New York | $30 | $55 |
| North Carolina | $30 | $55 |
| North Dakota | $30 | $60 |
| Ohio | $30 | $55 |
| Oklahoma | $30 | $60 |
| Oregon | $35 | $65 |
| Pennsylvania | $30 | $55 |
| Puerto Rico | $65 | Not Available |
| Rhode Island | $30 | $55 |
| South Carolina | $30 | $55 |
| South Dakota | $30 | $60 |
| Tennessee | $30 | $55 |
| Texas | $30 | $60 |
| Utah | $35 | $65 |
| Vermont | $30 | $55 |
| Virginia | $30 | $55 |
| Washington | $35 | $65 |
| West Virginia | $30 | $55 |
| Wisconsin | $30 | $60 |
| Wyoming | $35 | $65 |
Tracking your order
Carrier returned orders
How your order arrives
Please note that during our busy sale period orders will be shipped without our satin ribbon to ensure your goods reach you as quickly as possible.
Orders are dispatched in a discreet outer box so you can shop in confidence knowing your privacy is of the utmost importance to us. Our courier network requires us to include a return name / address & description of the contents which we have kept to a minimum where possible.
Inside, your order is packed and dispatched in a beautiful pink Agent Provocateur box, tied with a black satin ribbon. Note that some products will arrive in a single discreet outer box with branding inside to ensure the item(s) arrive with you in the best condition.
Trying on your purchase
To ensure that eligible online purchases meet our returns conditions and can be returned, we advise that products are tried on in a clean, neutral fragrance environment, that your skin is clean and free of cosmetic products and that knickers are tried on over your own lingerie.
To be eligible for return, items should not have marks, stains, scents, pulls, or rips present. If your item arrived damaged in your order, please contact Client Services.
